Accessibility

What we aim for

Both this website and the Where software are built to meet the Web Content Accessibility Guidelines 2.1 at level AA. The app in particular is meant to be used one-handed, on a phone, standing in front of a shelf, which pushes in the same direction as most accessibility work.

What that means in practice

• All text meets the AA contrast minimum in both the light and the dark theme.
• Colour is never the only way something is signalled. A gone item says “gone”, and the model status is prefixed with a tick or an exclamation mark, not just coloured.
• Everything you can click can be reached and operated with a keyboard, and the focus outline is always visible.
• Tap targets are at least 44 pixels tall throughout the app.
• Every picture that carries meaning has a text alternative. Decorative marks are hidden from screen readers.
• Pages work at 200% zoom and down to a 320 pixel wide screen without content being cut off or needing sideways scrolling.
• Movement is limited to a small spinner while the model is working, and it stops for anyone who has asked their system for reduced motion.
• The interface follows your system's light or dark setting until you choose one yourself.

Known gaps

Where is in beta and has not yet been tested with a screen reader by someone who relies on one day to day. We would particularly like to hear from anyone who does.

Scanning a QR label needs a camera and a steady hand, which will not suit everyone. Nothing depends on it: every place can be reached by tapping through the list or by searching instead.

Descriptions written from a photograph are produced by a small model and are sometimes wrong. They can always be edited, and an item is perfectly usable without one.

Tell us about a problem

If something here or in the app is hard to use, please say so. Email complaints@lightmorphic.com or open an issue on the tracker. We aim to reply within five working days. Accessibility problems are treated as defects, not as requests.